Shop Management

Age WIP by wait state, not just by the clock

Kace BurnetteSeptember 6, 20265 min read
A WIP board sorted by diagnosis, approval, parts, production, and pickup wait states

A repair order being open for three days is not the diagnosis. The useful question is where those three days went.

  • Diagnosis
  • Approval
  • Parts
  • Production
  • Pickup / payment
Operator guide

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See the queue, not the clutter.

Crovalt ages work by wait state so the team can see where approvals, parts, or production are actually stalling the day.

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